General Dynamics' primary customers are the U.S. Department of Defense (DoD) and the U.S. intelligence community.
The company also contracts with other U.S. government customers, including the Department of Homeland Security,
Department of Health and Human Services, Centers for Medicare & Medicaid Services and several first-responder agencies..
General Dynamics' revenues from the U.S. government were as follows:
General Dynamics' U.S. commercial revenues were $4.2 billion in 2012, $3.8 billion in 2011, $3.2 billion in 2010, and $3.3 billion in 2009. This represented approximately 13%, 12%, 10% and 10% of total revenues in 2012, 2011, 2010, and 2009. The majority of these revenues are for business-jet aircraft where the customer base consists of individuals and public and privately held companies representing a wide range of industries. Other commercial products include drivetrain components and aftermarket parts in General Dynamics' Combat Systems group, Jones Act ships in the Marine Systems group and a variety of products and services in the Information Systems and Technology group.
General Dynamics' direct revenues from government and commercial customers outside the United States were $6.5 billion in 2012, $6.3 billion in 2011, and $6 billion in 2010 and 2009. This represented approximately 21% of total revenues in 2012, 19% in 2011, 18% in 2010, and 19% in 2009.
General Dynamics conducts business with government customers around the world with primary subsidiary operations in Australia, Brazil, Canada, France, Germany, Italy, Mexico, Spain, Switzerland and the United Kingdom. General Dynamics' non-U.S. defense subsidiaries are committed to developing long-term relationships with their respective governments and have distinguished themselves as principal regional suppliers and employers.
General Dynamics' international commercial business consists primarily of business-jet aircraft exports and worldwide aircraft services. The market for business-jet aircraft and related services outside North America has expanded significantly in recent years, particularly in emerging markets. While the installed base of aircraft is concentrated in North America, orders from international customers represent a growing segment of General Dynamics' aircraft business with approximately 60% and 65% of the total backlog in 2012 and 2011.
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